Privacy Policy

Welcome to EcoMystic.

At EcoMystic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By accessing or using EcoMystic, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order and transaction details
• Account login details
• Device and browser information
• Usage and analytics data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve website functionality and user experience
• Send order updates and important notifications
• Prevent fraud and unauthorized activity
• Comply with legal obligations

3. Payment Information

Payments on EcoMystic are processed securely through trusted third-party payment gateways. We do not store your debit card, credit card, UPI PIN, CVV, or banking passwords on our servers.

4. Sharing of Information

We may share limited information with:

• Delivery and logistics partners
• Payment gateway providers
• Technology and hosting partners
• Legal authorities when required by law

We do not sell or rent your personal information to third parties.

5. Cookies & Analytics

EcoMystic may use cookies and analytics tools to improve performance, remember preferences, and understand website traffic patterns. You may disable cookies through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites or services. EcoMystic is not responsible for the privacy practices or content of external websites.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us through the Contact Us page.

9. Policy Updates

EcoMystic may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.

10. Contact

For questions regarding this Privacy Policy, please contact us through our Contact Us page.

Thank you for trusting EcoMystic.