Last Updated: May 25, 2026
Thank you for shopping with EcoMystic.
We aim to deliver your orders safely and efficiently across India through trusted courier and logistics partners.
Orders are usually processed within 1–5 business days depending on product type, artisan preparation time, and order volume. Certain handmade or limited-edition items may require additional preparation time.
EcoMystic currently ships across most serviceable pincodes within India. Shipping availability may vary depending on courier partner coverage.
Estimated delivery timelines generally range between 3–10 business days after dispatch. Delivery times may vary due to:
Shipping costs, packaging costs, or handling charges (if applicable) are displayed during checkout or already included within the product pricing structure.
Once your order is shipped, tracking details may be shared via email, SMS, WhatsApp, or directly through your EcoMystic account dashboard.
Customers are responsible for providing accurate shipping information. EcoMystic shall not be responsible for delivery failures caused by incorrect addresses, unavailable recipients, or unreachable contact details.
If your order arrives visibly damaged, please contact us within 48 hours of delivery along with supporting photos.
EcoMystic is not responsible for delays caused by circumstances beyond reasonable operational control including natural events, courier disruptions, strikes, or government restrictions.
For shipping-related concerns, please contact us through our Contact Us page.