Terms & Conditions

Welcome to EcoMystic.

These Terms & Conditions govern your use of the EcoMystic website and services. By accessing or purchasing from EcoMystic, you agree to comply with these terms.

1. About EcoMystic

EcoMystic is an online marketplace that connects customers with independent artisans, creators, and eco-conscious brands offering spiritual and sustainable products.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws.

3. Products & Availability

Products listed on EcoMystic may be handmade, limited edition, or small-batch items. Availability may change without notice.

We reserve the right to modify, discontinue, or update products and pricing at any time.

4. Pricing

All prices displayed on EcoMystic are listed in Indian Rupees (INR). Prices may include packaging and shipping costs unless otherwise stated.

5. Orders

EcoMystic reserves the right to refuse or cancel any order if fraudulent, suspicious, or unauthorized activity is detected. Customers are responsible for providing accurate shipping and contact information.

6. Payments

All orders must be prepaid through approved payment methods available on the platform. Cash on Delivery (COD) is currently not supported.

7. Shipping & Delivery

Delivery timelines may vary depending on product availability, artisan processing times, and courier operations. EcoMystic is not responsible for delays caused by external logistics or unforeseen events.

8. Returns, Refunds & Cancellation

Please refer to our Cancellation & Refund Policy for detailed information regarding returns, cancellations, and refunds.

9. Intellectual Property

All content on EcoMystic including logos, branding, product images, designs, text, and graphics are protected by applicable intellectual property laws. Unauthorized use or reproduction is prohibited.

10. User Conduct

Users agree not to:

• Misuse the platform
• Engage in fraudulent activity
• Attempt unauthorized access
• Upload harmful or malicious content

11. Limitation of Liability

EcoMystic shall not be held liable for indirect, incidental, or consequential damages arising from the use of the platform or products purchased through it.

12. Marketplace Nature

EcoMystic operates as a curated marketplace platform connecting customers with independent sellers and artisans. Certain products may be fulfilled directly by third-party sellers.

13. Changes to Terms

EcoMystic reserves the right to update these Terms & Conditions at any time without prior notice.

14. Contact

For any concerns or questions, please contact us through our Contact Us page.